BetterLetter

Download the letter from BetterLetter: Open the rejected letter and select the Download / Print button in the top right corner. The letter opens as a PDF in a new browser tab, where you can print it or save it. <a href="https://help.betterletter.ai/en/articles/15175722-how-to-print-and-download-letters-from-betterletter">Learn more about </a>downloading and printing letters. Make sure to delete any downloaded letters and empty your recycle bin so that all patient data is removed from your device.

Process as per practice protocols: This would be your current in-house rejection protocols.

Select the letter and then click "Mark as rejected". It will then be marked as processed, this will then remove it from the queue.

1. Download the letter from BetterLetter: Open the rejected letter and select the Download / Print button in the top right corner. The letter opens as a PDF in a new browser tab, where you can print it or save it. <a href="https://help.betterletter.ai/en/articles/15175722-how-to-print-and-download-letters-from-betterletter">Learn more about </a>downloading and printing letters. Make sure to delete any downloaded letters and empty your recycle bin so that all patient data is removed from your device.
   
    
2. Process as per practice protocols: This would be your current in-house rejection protocols.
3. Click the "Needs Rejection" quick view.
   
    
4. Select the letter and then click "Mark as rejected". It will then be marked as processed, this will then remove it from the queue.


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To find your rejected letters, select Filter on the Letters page and set Status to Rejected.

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This article explains how to process rejected letters.

How to process rejected letters

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How to process rejected letters

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