The Other Letters tab gives you a view of every letter we hold for this patient, so you can catch duplicates, follow a single clinical incident across letters, and code with the full picture in front of you.
Where to find it
Other Letters sits at the top of the letter view, next to Annotations and Patient history. When the patient has other letters that are closely related to the one you're working on, a warning symbol appears next to the tab to flag it - so you know to take a look before you code.
Spotting duplicates and related letters
Open the tab to see all of the patient's letters in one list. Two indicators mark the letters that are worth a closer look:
Potential duplicate - this letter looks like the same document as the one you're coding. Check it before you code so that the same information isn't added to the record twice.
Related incident - this letter relates to the same clinical incident, such as an A&E attendance and the clinic letter that followed it. Reading them together gives you a better picture of the situation and helps you code more effectively.
Comparing letters
Select any letter to open it in a new tab. Other Letters keeps the patient's record accurate, prevents duplicate coding, and gives every letter the right context.
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