In the month of June, the BetterLetter team focused on giving practices more flexibility and making everyday workflows smoother. From customisable approval controls to a more efficient way to manage rejected letters in Docman, we've introduced updates designed to help teams work faster while maintaining the right level of oversight.
New Approval Controls: Guardrails That Fit Your Team
Practices can now configure AI approval profiles to match their team's workflow, making it easier to balance quality assurance with coding efficiency. Whether your priority is maximum oversight or a faster review process, approval settings can be tailored to your practice and individual users.
Read the full feature documentation to learn about the available approval profiles, configuration options, and recommended best practices.
A Better Way to Manage Rejected Letters in Docman
We've given you a different option for how rejected letters are handled in Docman. This avoids potential issues with the Docman stamps, and makes your processing easier. Read more about this feature here.
What’s Coming to BetterLetter in July
We're already working on the next round of improvements, including:
Improved navigation and pipeline management - We'll be bringing you a fresh approach to monitoring your letters pipeline, and navigating the letters your practice has in BetterLetter (sneak peek preview image above!)
Improved patient matching, reducing the amount of manual work required.
Patient opt-out, introducing a smoother process for patients who choose to opt out of BetterLetter.
Interested in any of these upcoming features? Get in touch with [email protected] to learn more - we may be able to offer you early access as a pilot user!
Thanks for being part of the BetterLetter community. Your feedback continues to shape what we build, and we're excited to share more updates with you next month.